Why choose Especial Beaute?
We believe that the best way to keep our valuable customers satisfied and happy is to be genuine, transparent and professional in terms of providing excellent customer service and advise. Our experienced team understands the industry at customer level as well as at the salon level to ensure we are aligned and equipped with the best facial machineries and products to meet and treat all kinds of skin types.
How would I know which treatments or products are right for me?
Our friendly consultants are very experienced and well trained, so it is our responsibility as professionals to recommend what is suitable. We focus on a thorough consultation to evaluate your exact needs and wants.
Do you offer free consultation?
Definitely! Do feel free to visit us for a complimentary skin consultation before deciding to visit as a customer. One of our team will sit down with you to get to know more about you and your skin, before taking you through their recommendations and cost. At Especial, we believe in price transparency.
How do you price your services?
One of the E’s in our core values is being economical. We firmly believe that good service and experience cannot be compromised at the expense of an affordable treatment.
Do you hard-sell to your customers?
It is not in our belief as a beauty salon to do hard-selling. Our consultants are trained and aligned with our policy of no hard-selling. The consultants will only recommend the suitable treatments and services and it is the customers’ sole decision on whether to purchase a certain package.
Are our facial treatments suitable for men?
Yes, of course! We know that men care a lot about looking good too, and our products and services have a unique and suitable range for men.
Can I visit if I am pregnant?
There are certain facial machineries and products that are not suitable for women who are pregnant, depending also on how long you have been pregnant for. It is important to inform our consultants about your pregnancy so that we can professionally recommend on what is suitable.
Are there any measures you are taking with regards to COVID19?
We sanitise the rooms of our salon after each customer to ensure we are keeping you safe and healthy. We also practise safe distancing between all staff and customers.